Question 1

What is home care?

Accepted Answer

Home care provides professional, compassionate support for individuals who wish to remain in the comfort and familiarity of their own homes. Our caregivers assist with a wide range of daily tasks, from companionship and light housekeeping to personal care and specialized support, all based on a personalized care plan.

Question 2

What types of services do you offer?

Accepted Answer

We offer a range of services, including:
 • Companion Care: Social engagement, errands, and meal preparation.
 • Personal Care: Assistance with bathing, dressing, and grooming.
 • Specialized Care: Support for individuals with conditions like dementia, using a Positive Approach to Care (PAC).
 • Respite Care: Giving family caregivers a much-needed and well-deserved break.

Find out more on the "Our Services" page.

Question 3

What is the Positive Approach to Care (PAC)?

Accepted Answer

The Positive Approach to Care (PAC) is a unique and proven method for assisting individuals with dementia. Our team is trained in this approach, which focuses on respectful communication and understanding the individual's changing brain. This allows us to provide more effective, compassionate, and dignified support, promoting a sense of safety and calm.

Question 4

How do you create a personalized care plan?

Accepted Answer

Every individual is unique. We begin with a complimentary in-home assessment to understand your loved one’s specific needs, preferences, and daily routines. From this conversation, we develop a customized care plan and flexible schedule designed to fit their life and provide the exact level of support needed.

Question 5

How do I schedule an in-home assessment?

Accepted Answer

Scheduling an assessment is easy. Simply contact us by phone (902) 405-4400 or through our online booking form, and we will arrange a time for a complimentary visit to your loved one’s home. There is no obligation, and it’s a great opportunity for us to meet and for you to ask all your questions.

Question 6

How do you screen and train your caregivers?

Accepted Answer

Our caregivers are the heart of our service. Each caregiver undergoes an extensive screening process, including criminal record checks, reference checks, and comprehensive interviews. We provide ongoing training, including our specialized PAC courses, to ensure they deliver the highest standard of care

Question 7

How much do your services cost?

Accepted Answer

The cost of our services depends on the type of care. For hourly care, it is billed on an hourly basis, with a minimum of 1 hour. Live-in care is billed differently due to the consistency of care. Please give us a call (902) 405-4400 or schedule an in-home assessment to understand the breakdown of costs, and your payment options.

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